Cancellation Policy

Cancellation Policy – Airtickter.com

Last Updated: 27NOV2025

This Cancellation Policy explains how flight cancellations are handled for bookings made through Airtickter.com (“we,” “our,” “us”).
By using our website and booking services, you agree to the terms below.

1. General Cancellation Rules

All cancellations for flights booked on Airtickter.com are governed by airline fare rules, not Airtickter.com’s internal policy.
Each airline has its own:

Cancellation penalties

Eligibility requirements

Time limits for cancellations

We cannot override or change airline rules.

2. Types of Tickets

2.1 Non-Refundable Tickets

Most discounted domestic and international fares are non-refundable.
If you cancel:

Fare amount is not refundable

Some taxes may be refundable (airline-dependent)

Airtickter.com service fees are non-refundable

2.2 Refundable Tickets

If you purchased a refundable fare:

Refund amount depends on airline penalties

Fare differences and service fees may apply

You may choose a refund or travel credit (if allowed by the airline)

3. 24-Hour Cancellation (If Applicable)

Some airlines offer a 24-hour risk-free cancellation period.
This is airline-specific, not guaranteed for all bookings.

If eligible:

You may cancel within 24 hours of booking

A full refund may be provided

Airtickter.com service fees may still apply

4. Airline-Initiated Cancellations

If the airline cancels your flight:

You may be eligible for a full refund

Or a complimentary rebooking

Or travel credit/voucher (depending on the airline)

Airtickter.com will assist you, but final approval rests with the airline.

5. Customer-Initiated Cancellations

If you cancel a ticket voluntarily:

Airline cancellation penalties apply

Fare rules determine if refund is allowed

Airtickter.com charges a non-refundable service fee for processing cancellations

6. No-Show Cancellations

If a passenger fails to board the flight (“no-show”):

100% of the ticket value is forfeited in most cases

Airlines typically do not offer refunds for no-shows

Some airlines may allow rebooking for a fee (fare rules must permit)

7. Service Fees

Airtickter.com may charge service fees for:

Processing cancellations

Handling rebooking

Fare reassessment

Administrative support

All service fees are non-refundable, regardless of airline outcome.

8. Cancellation Process

To cancel a booking, contact us with the following details:

Passenger full name

Booking reference (PNR)

Airline name

Travel date

Reason for cancellation

Airtickter.com Support Team
Email: [Insert Email]
Phone: [Insert Phone Number]

9. Credit/Voucher Policy

If you choose or are issued a travel credit:

Credit validity follows airline rules

Duration varies between airlines (usually 12–24 months)

Credits are non-transferable unless the airline permits it

Airtickter.com cannot extend validity

10. Processing Time

Cancellation confirmation and refund processing depend on airline timelines:

Airlines may take 8–12 weeks to process refunds

Some international carriers may take longer

Airtickter.com has no control over airline processing speed

11. Partial Cancellations

Some airlines do not allow one-way cancellation of round-trip tickets.
If allowed:

Cancellation penalties apply to each flight segment

Refund amount is calculated per segment

12. Disputes & Chargebacks

Filing a chargeback without contacting us may result in:

Ticket cancellation

Additional penalties

Account restrictions

Please contact us before initiating any chargeback with your bank.

13. Changes to This Policy

Airtickter.com reserves the right to update or modify this Cancellation Policy at any time.
The “Last Updated” date will reflect the most recent changes.

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